Frequently Asked Questions About Affordable Homes


Why do I need to register with the local HomeBuy Agent as well as the Housing Association?

Anyone buying a shared ownership property in England and Wales must register with the local HomeBuy agent as well as the Housing Association selling the property. Local HomeBuy Agents work with local authorities and other housing associations to provide HomeBuy options to people in housing need. A list of all of the current HomeBuy agents and the areas they cover is listed below.

Aldwyck Aldwyck
Region: East of England
Zones: Hertfordshire
Catalyst Catalyst
Region: South East
Zones: Berkshire, Oxfordshire, Buckinghamshire & Milton Keynes, Surrey
East Midlands East Midlands Home Buy
Region: East Midlands
Zones: Derbyshire, Leicestershire, Lincolnshire & Rutland, Northamptonshire, Nottinghamshire
Fabrick Fabrick
Region: North East
Zones: Tees Valley and County Durham
London and Quadrant London and Quadrant
Region: London
Zones: South West London, South East London
Manchester Methodist Housing Group Manchester Methodist Housing Group
Region: North West, Yorkshire and the Humber
Zones: Greater Manchester, Lancashire, South Yorkshire
London and Quadrant Metropolitan Housing Partnership
Region: London
Zones: North London, West London, East London
Moat Moat
Region: East of England, South East
Zones: Essex, Kent, Sussex
NomadE5 NomadE5 Housing Association Ltd
Region: North East
Zones: Tyne and Wear and Northumberland
Orbit Orbit
Region: West Midlands, East of England
Zones: Bedfordshire & Cambridgeshire (including Fenland and Peterborough, Forest Heath and St Edmundsbury), Birmingham, Dudley, Walsall, Wolverhampton, Sandwell and Solihull, Coventry and Warwickshire, Staffordshire (including Stoke) and Shropshire (including Telford), Hereford and Worcestershire Norfolk & Suffolk (excluding Forest Heath and St Edmundsbury)
Plus Housing Group Plus Housing Group
Region: North West
Zones: Cheshire, Merseyside
Riverside Riverside
Region: North West
Zones: Cumbria
Swaythling Housing Association Swaythling
Region: South East
Zones: Hampshire
Sovereign & West Country Housing Sovereign & West Country Housing
Region: South West
Zones: South East: Bournemouth, Pool, HMA, Weyland and Dorchester HMA, Salisbury HMA, South Somerset and West Dorset HMA; North: West of England HMA, Swindon HMA, Gloucestershire and Cheltenham HMA; Peninsula: West Cornwall HMA, Plymouth HMA, Polycentric Devon and Cornwall, Torbay HMA, Exeter HMA and Taunton HMA
Yorkshire Housing Group Yorkshire Housing Group
Region: Yorkshire and the Humber
Zones: North Yorkshire and Humberside, West Yorkshire

Need to know more about affordable housing? Here is a list of frequently asked questions.

  1. What is shared ownership?
  2. Who is shared ownership for?
  3. How does shared ownership work?
  4. Can I buy a shared ownership with someone else?
  5. What are the benefits of buying a shared ownership property?
  6. What kind of property can be bought through shared ownership?
  7. Where are the properties available?
  8. What are the costs involved when buying and running my own home?
  9. What does the property lease entitle me to?
  10. Can I make improvements or alterations to my home?
  11. What if I fall behind with my mortgage payments?
  12. What if I fall behind with my service charges?
  13. What do I do when I want to sell?
  14. What is the process of buying a shared ownership home?
  15. How much share do I buy and can I increase this?
  16. What is shared equity and is it the same as shared ownership?
  17. What is the rent to buy scheme?
  18. Have you requested a viewing and not heard anything back?

1. What is shared ownership?

Shared ownership is a great way for all kinds of people to afford their own, new home at a fraction of the price.

Shared ownership is also known as part buy, part rent because shared owners buy a share in their home and pay a reduced rent on the rest. Gradually you may want to buy further shares and eventually own your home outright.

2. Who is shared ownership for?

Shared ownership is open to a wide range of people who would like to get on the housing ladder. It is not restricted to key workers, low incomes or first time buyers.

The main criteria to become eligible for a shared ownership property are:

  • Your joint household income must be no more than £60,000 per annum
  • You must not own another property

3. How does shared ownership work?

The scheme allows you to purchase a share of a property and is usually funded by a mortgage.

The size of the share that you can buy is between 12.5% and 75% of the value of the property, dependent upon individual circumstances.

Shared owners pay a monthly rent on the remaining share that has not been purchased.

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4. Can I buy a shared ownership with someone else?

Yes - up to four people can become joint owners but all joint applicants must individually and jointly meet the eligibility criteria.

5. What are the benefits of buying a shared ownership property?

  • Whatever your personal circumstance, your feet will firmly be on the first rung of the housing ladder.
  • Buying a shared ownership property can be cheaper than renting.
  • As the property market begins to rise again the value of your property could increase.
  • The scheme is open to all kinds of people not just first time buyers.
  • A smaller deposit is required than with an outright purchase.
  • You only need to secure a small mortgage.
  • Small mortgages represent less risk for you and the mortgage company.
  • The rent on the share that you don’t buy will be subsidised.
  • Shared ownership properties are available in England and Wales so if you are re-locating there could be a property development available.
  • As your income increases, you can choose to buy more shares in the property.
  • Some schemes enable you to purchase 100% of the shares.

6. What kind of property can be bought through shared ownership?

New or renovated properties are available - from one bedroom apartments to five bedroom family homes - there is a property for everybody.

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7. Where are the properties available?

SmartShare is the first national property website that is dedicated to affordable homes. We have thousands of properties available throughout England and Wales from all the leading Housing Associations.

8. What are the costs involved when buying and running my own home?

The initial costs of a shared ownership home are as follows:

  • Property survey
  • Legal fees
  • Deposit
  • Stamp duty
  • Mortgage arrangement fees
  • Removal costs

What are the running costs?

  • Mortgage repayments
  • Rent
  • Council tax
  • Service charge
  • Heating and lighting bills

9. What does the property lease entitle me to?

Whether you buy a house or a flat under shared ownership terms, you will be granted a lease usually for 99 years. It will entitle you to live in your home as an owner-occupier. It will also entitle you to buy further shares in the property and sets out how you can do this. It also states how you can sell your property.

Other points covered in the lease set out your responsibility for repair and payment of rent and service charge. Although you may not have bought the property outright, you will have the normal rights and responsibility of a full owner-occupier.

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10. Can I make improvements or alterations to my home?

If you wish to improve your home or make structural alterations to it, you must write to the shared ownership organisation requesting written agreement to what you want to do.

11. What if I fall behind with my mortgage payments?

The mortgage contract is between you and your building society/bank. If you begin to have financial problems which may mean you cannot pay your mortgage, you should let them know as soon as possible. If you cannot agree on a solution, there is a risk that they will take possession of your home and sell it. You would be entitled to your share of the money received, after all your debts have been paid.

12. What if I fall behind with my service charges?

Under the lease you will be obliged to pay the rent and service charge. If you find you have financial problems, get in touch with the shared ownership organisation to see if they can advise you.

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13. What do I do when I want to sell?

In most cases, you may sell at any time but you must write to the shared ownership organisation informing them that you want to move. You can either sell the part that you own or you can buy the remaining share and then sell the property outright.

Remember, you will benefit from any increase in the value of the property according to the share you own, but you should be aware that you may be affected by any falls in value.

14. What is the process of buying a shared ownership home?

Step 1 - Applying to buy

  • An application form must be completed.
  • The details can be taken over the telephone at a time convenient to you. The form will then be sent to you to check over and sign.
  • Once this has been done, the form will be sent to the property organisation on your behalf and followed up by your account manager.

Step 2 - The response

  • Your application will be processed and all the information will be considered with regards to your eligibility.
  • If successful the purchase price will be confirmed and you agree the size of share you wish to buy.


Step 3 - Arranging a mortgage

  • There are specialist companies who offer shared ownership mortgages.

Step 4 - Purchasing the home

  • Once you have been offered a mortgage, you will need to a solicitor who is a specialist in purchasing shared ownership properties.
  • The organisation who is offering the property will send a copy of the draft lease to the solicitor who will advise you what it says, approves it on your behalf, makes a local authority search, and investigates the title to the property.
  • At this point you will be advised of the confirmed amount of rent and service charge you will have to pay on the remaining share you have not bought.
  • The purchase can then be formally completed and the house or apartment will be yours.


Step 5 - Buying further shares in the home

  • If you want to buy a further share, you will need to write to the organisation that the property has been bought from detailing the share you wish to purchase. The full procedure will be in the lease document.
  • The organisation will get the property valued when it receives the letter and will let you know the cost of the further share. You will have to pay the valuer’s fee. You should be given three months to arrange a mortgage and complete the purchase of the further share.

15. How much share do I buy and can I increase this?

The share of the property you can buy varies from scheme to scheme. Most schemes start from 25% however sometimes the share can be as little as 12.5%.

One of the great advantages of shared ownership is that you can increase the amount you own when you want to. This gives you the flexibility to own more when you feel financial able to do so. It also gives you the benefit of buying a greater share at times when property values are low. This will mean that when values increase your share could be worth a lot more.

You can also own the property outright if you want to, the choice is yours.

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16. What is shared equity and is it the same as shared ownership?

Shared equity is different to shared ownership. With a shared equity scheme you effectively have two mortgages on the property. The second mortgage has different terms and often incorporates a reduced interest rate or payment holiday for a defined period. Ultimately however you will have to purchase 100% of the property.

17. What is the rent to buy scheme?

Rent to buy is for people who could qualify to buy a shared ownership property but can not afford the deposit for the mortgage. In these circumstances you can rent the property, normally for up to three years, at approximately 80% of the market rental value. You can then save the 20% discount you are getting to build up a deposit for your mortgage. Once you have enough money put aside you can then purchase the property on a shared ownership basis. Sometimes people call this scheme "try before you buy".

18. Have you requested a viewing and not heard anything back?

Please be aware that whilst we immediately forward your request to the relevant Housing Association, some Housing Associations take longer to respond to viewing requests than others. They may also want to verify that you are eligible for a scheme before arranging a viewing. If you have not heard back following submitting a viewing request via our website you can always submit another one.

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