If you are thinking of buying or renting a shared ownership home from your local housing association, you may be interested to learn that the official 2009 customer satisfaction survey results are available for you to view.

400 UK housing associations took part in the official customer satisfaction survey commissioned by the National Housing Federation. Questions ranging from landlord services, views, repairs and maintenance, quality of new build homes, overall service were answered by tenants.

The new surveys means that social landlords can now consistently compare their residents’ satisfaction with the services they are receiving, as well as produce the performance indicators required by the Tenants Services Authority and Communities and Local Government. There will also be a mini-survey in Spring 2010.

Thank you to Sentinel Housing Association who have kindly reproduced the full results in order to help you find out more about how each main housing association compares: http://www.sentinelha.org.uk/about%20us/how_we_are_doing/how_we_compare....

If you are looking to buy or rent a shared ownership home, please go to SmartShare, the largest property website in the UK specialising in affordable homes www.smartshare.co.uk. There are thousands of properties available from all the leading housing associations so why not start your search today.